This Cookie Policy explains how RIGOL Technologies EU GmbH (“Rigol”, “we”, “us”, or “our”) us-es cookies and similar technologies when you visit our websites, online store, or applications (col-lectively the “Site”). Please ready it together with our Privacy Policy.

1. What are cookies?

Cookies are small text files stored on your device (computer, tablet, smartphone) when you visit our Site. They enable the proper technical functioning of the Site, enhance your user experience, ensure security, analyze traffic, and allow us to display personalized content and advertising.

In addition to cookies, we may use similar technologies such as pixels, tags, scripts, or local stor-age (collectively “cookies”).

2. Legal framework for cookies and data processing

The use of cookies and similar technologies is governed by both the German Telecommunica-tions-Digital Services Data Protection Act (TDDDG) and the General Data Protection Regulation (GDPR):

• Access to and storage of information on your device requires your prior consent under § 25(1) TDDDG, unless the cookie is strictly necessary for the provision of a service you explicitly requested (in which case § 25(2) TDDDG applies).

• Subsequent processing of personal data collected via cookies is carried out in accordance with the GDPR. This is based either on your consent (Art. 6(1)(a) GDPR) or on our legiti-mate interests (Art. 6(1)(f) GDPR), e.g., ensuring secure and functional operation.

• Where cookies are required to perform a contract (e.g., shopping cart, checkout), pro-cessing may also be based on Art. 6(1)(b) GDPR.

3. Categories of cookies we use

We use the following categories of cookies:

• Strictly necessary Cookies: Essential for the operation of our Site (e.g., shopping cart, login, session handling). These do not require consent and are based on our legitimate in-terest in providing a secure and functional website (Art. 6(1)(f) GDPR; § 25(2) TDDDG).

• Functional cookies: Allow us to remember your preferences (e.g., language settings, login information). These require your consent Art. 6(1)(a) GDPR; (§ 25(1) TDDDG).

• Analytics cookies: Help us understand how visitors use our Site and improve perfor-mance. These require your consent.

• Marketing cookies: Used to deliver personalized advertising and measure campaign ef-fectiveness. These require your consent.

Cookies are stored for varying durations:

• Session cookies are deleted when you close your browser.

• Persistent cookies remain for up to 24 hours to two years, depending on the provider and function. We retain cookies and the personal data collected through them only for as long as necessary for the purposes described, in line with Art. 5(1)(e) GDPR.

• Specific retention times for each third-party tool are listed below.

4. Third party cookies and tools

Some cookies are placed by third-party service providers (for example, when you interact with a social network site displayed on our website, this site may contain third party cookies, which are used by the third party provider to improve functionality or for other purposes). These providers may process your data outside the European Economic Area (EEA), for example in the USA. Where data is transferred to third countries, this is safeguarded by Standard Contractual Clauses (Art. 46 GDPR). In addition, we implement supplementary measures such as IP anonymization, encryption in transit, and access restrictions to ensure an adequate level of protection in line with the requirements of the CJEU (Schrems II and III).

Below you will find details about the third-party tools we use.

4.1. Analytics cookies

Google Analytics 4

We use Google Analytics 4 (Google Ireland Ltd., Dublin, Ireland) to analyze how visitors use our Site. Google sets cookies (e.g. _ga, _gid) that collect information such as pages visited, time spent, and traffic sources. Storage duration ranges from 24 hours to two years. Processing is based on your consent (Art. 6(1)(a) GDPR). Data may be transferred to Google LLC in the USA; such transfers are safeguarded by Standard Contractual Clauses. Consent can be withdrawn at any time via Cookie Settings. Storage duration ranges from 1 minute to two years You may also use the opt-out browser add-on: https://tools.google.com/dlpage/gaoptout.

4.2 Advertising and marketing tools

Google DoubleClick

We use Google Adsense (Google Ireland Ltd., Dublin, Ireland) to measure advertising effective-ness and display personalized ads on Google. Cookies such as _gcl_au and IDE may be stored for up to two years. Processing is based on your consent (Art. 6(1)(a) GDPR). Data may be trans-ferred to Google LLC in the USA; such transfers are safeguarded by Standard Contractual Clauses. Consent can be withdrawn at any time via Cookie Settings. You may also use the opt-out browser add-on: https://tools.google.com/dlpage/gaoptout.

5. Managing and withdrawing consent

When you first visit our Site, a cookie banner will appear. This banner allows you to:

• Accept all cookies;

• Reject all non-essential cookies; and

• Manage your preferences by category .

You can change or withdraw your consent at any time via the “Cookie Settings” link in the footer of our Site.

We only use non-essential cookies (analytics, marketing, usability, fraud prevention) after you have given your consent (§ 25(1) TDDDG; Art. 6(1)(a) GDPR). Strictly necessary cookies are al-ways active and do not require consent.

In addition, you can configure your browser to block or delete cookies. Please note that if you disable certain cookies, parts of our Site may not function properly. Instructions for popular browsers can be found here:

• Google Chrome

• Mozilla Firefox

• Safari

• Microsoft Edge

6. Updates to this cookie policy

We may update this Cookie Policy from time to time to reflect changes in technology, legal re-quirements, or our practices. The updated version will be published on this page with a revised “Last updated” date.

7. Children

Our Site and services are not directed at children under 16. Where a child under 16 uses our Site, consent for non-essential cookies must be given or authorized by the holder of parental responsi-bility (Art. 8 GDPR in conjunction with § 20 TDDDG).

8. Contact

If you have any questions about this Cookie Policy, please contact us:

RIGOL Technologies EU GmbH

Email: info@rigolshop.eu 

Address: Friedrichshafener Str. 5, 82205 Gilching, Germany

For more information on your rights as a data subject under the GDPR (e.g. access, erasure, portability, complaint to a supervisory authority), please see our Privacy Policy.

Last updated: February 2026